By accessing or using our website, CRM platform, mobile application, or related services, you agree to the following Terms & Conditions. If you do not agree, please stop using the service immediately.

1. Use of Services

You agree to:

• Use the platform only for lawful business purposes
• Provide accurate account information
• Maintain confidentiality of your login details
• Not misuse, copy, or resell the platform without permission

2. Account Responsibility

You are responsible for:

• All activity under your account
• Ensuring your team follows the rules
• Keeping passwords safe
• Updating account details whenever required

We may suspend your account for security issues or policy violations.

3. Subscription & Payments (If applicable)

• All paid plans must be renewed monthly or annually.
• Fees are non-refundable except where required by law.
• We may update pricing with prior notice.
• Failure to pay may result in service suspension.

4. CRM Data & Content

You own all data you upload to the platform.
We only process your data to provide services.

You agree not to upload:

• Illegal content
• Copyrighted material without permission
• Harmful files, malware, or viruses

5. Intellectual Property

All platform features, code, design, graphics, and branding are owned by the company.
You may not:

• Copy
• Modify
• Reverse engineer
• Distribute
  any part of the platform without written consent.

6. Service Availability

We strive for uninterrupted service but do not guarantee:

• 100% uptime
• Error-free operation
• Instant support response time

Scheduled maintenance or unforeseen issues may cause temporary downtime.

7. Termination

We may terminate or suspend your access if:

• You violate our policies
• Misuse the service
• Fail to make payments
• Engage in fraudulent activities

You may stop using the service at any time.

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for lost profits, business interruption, or data loss.
• The service is provided “as-is” without warranties.
• Our total liability is limited to the amount you paid in the last 3 months.

9. Indemnification

You agree to protect and hold us harmless from any claims related to:

• Your use of the platform
• Uploaded data
• Policy violations
• Actions by your team members

10. Updates to Terms

We may modify these Terms occasionally. Continued use of the platform means you accept the updated Terms.