This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following details when you sign up or use our services:

• Name
• Email address
• Phone number
• Company name
• Login details
• Billing information (if applicable)

b. Usage Data

Information collected automatically when using the platform:

• IP address
• Browser type & version
• Device information
• Pages visited
• Session logs

c. CRM / Business Data

If you use our CRM features, you may upload:

• Leads & customer records
• Project or inventory data
• Files and documents
• Communication logs

We do not access or share your business data unless required for support, legal compliance, or security.

2. How We Use Your Information

We use collected information to:

• Provide and improve our CRM services
• Manage your account
• Customize user experience
• Diagnose technical issues
• Enhance platform security
• Send important service updates or notifications
• Provide customer support

3. Sharing & Disclosure

We do not sell or rent your personal or business data.

We may share information only with:

• Trusted service providers (hosting, payment gateways, email services)
• Legal authorities (if required by law)
• Internal team members (for support or troubleshooting only)

All third parties follow strict confidentiality rules.

4. Data Security

We use industry-standard measures to protect your information, including:

• Encrypted data transfer
• Secure servers
• Access control & permissions
• Regular monitoring

However, no system is 100% secure; we encourage strong passwords and safe account practices.

5. Data Retention

We retain your information as long as your account is active or as required to provide services, comply with legal obligations, or resolve disputes.

6. Cookies & Tracking

We use cookies to:

• Improve website performance
• Remember login sessions
• Analyze traffic & usage patterns

You can disable cookies in your browser, but some features may stop working properly.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct or update information
• Delete your account
• Request a copy of your data
• Withdraw consent

Contact us anytime for assistance.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of such websites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Continued use of our services indicates acceptance of the revised policy.